Technology and Support

At the University of Delaware, you can rely on support from enrollment to admission and career advancement with dedicated staff you can call, email or chat. You’ll also be able to access technical support 24 hours a day, every day.

Other resources include:

• Email: Communicate with your instructors and the university through your UD email account
• Canvas: Use the Canvas learning management system to navigate course content
• My UD: Access Canvas, register for classes, view financial resources and more with your My UD account

As an online student, you must have a reliable Internet connection and a modern browser. We highly recommend updating to the newest version of the browser you are using.

Minimum System Requirements

Processor	10th or 11th Generation Intel Core i5, i7 or i9 Processor or Apple M1 Processor (CPU)
Operating System	Microsoft Windows 10 Home, Pro, Enterprise or Education version or macOS 10.15.X Catalina or 11.X Big Sur
Office Suite	Microsoft Office 365 for Windows or Macintosh. Microsoft Office 365 is available for no-cost download to all enrolled students. See the UD Office 365 for Education services page for details.
Memory (RAM)	2568–16 GB of RAMGB
Storage	240 GB solid-state drive or larger
Video/Graphics	Integrated or Discrete graphics processor capable of 1440 X 900 resolution or better (1920 X 1080 or 1200 ideal)
Monitor	For notebooks: 13–17″ display For desktop: 19–27″ widescreen flat-panel display
Mouse	Built-in or external trackpad, wireless and/or USB, 2-button optical mouse
Sound	Sound card or built-in audio and speakers
Headphones	Headphones or earbuds plus a built-in microphone
Webcam	Either external USB device or built-in webcam
Network	802.11ac Wi-Fi capability
Network	3 year on-site (better) or depot warranty with accidental damage service is highly recommended
Backup Device/Scheme	External USB or Thunderbolt drive with Time Machine (Mac) or Windows backup software and/or Cloud backup service/subscription